OUR WARRANTIES & GUARANTEES

As Phoenix most reliable HVAC, we are here for you. On Time, Every Time! Warranties & guarantees can become a shady topic. We like to inform you upfront about our standard and what you can expect from us.

» family owned & locally operated

» 100% customer satisfaction

» driven by integrity, transparency & honesty

Phoenix HVAC Mascot Loki in a work truck of Comfort One Air Conditioning LLC

Our Guarantee: Your Comfort Or We Will Make It Right

Here at Comfort One, we believe in the American way of doing business. Driven by your comfort and satisfaction, we deliver our HVAC repairs & HVAC installations with integrity, transparency and honesty. If anything doesn’t feel right, just remember our “Your Comfort Or We Will Make It Right” guarantee. We aim to exceed your expectations every time, ensuring you always feel valued and cared for. 100% satisfaction is our commitment to you. And if you are not satisfied, we know we can do our job better.

4+ Decades Of HVAC Experience

Comfort One serves as Phoenix's go-to HVAC with over 4 decades of combined experience.

2,250+ HVAC Systems Repaired

With over 2,250 HVAC systems repaired & replaced, we're prepared to deliver reliable & cost-efficient solutions fast.

2,100+ Happy Customers

As an expert in HVAC services, we are here for you when you need us. Ready to serve your families comfort and safety.

Our Warranties: Straight forward and easy to understand

At Comfort One, we use American quality parts & systems that are installed by EPA certified HVAC technicians. This ensures that you can expect outstanding product and labor warranties from us – included in any HVAC repair or HVAC installation your contract us for. Below you will find more in detail information:

 

HVAC repair product warranties:

  • Duration: Generally 1-2 years. For some parts longer.
  • Coverage: Covers repairs or replacements of defective parts or components.
  • Conditions: Excludes misuse, accidents, or unauthorized repairs.
  • Claim Process: Contact us. We will manage your claims with the manufacturer.
  • Transferability: Transferable with notice.

HVAC installation product warranties:

  • Duration: Generally 10 years. Some systems even longer.
  • Coverage: Covers repairs or replacements of defective parts or components.
  • Conditions: Excludes misuse, accidents, or unauthorized repairs.
  • Claim Process: Contact us. We will manage your claims with the manufacturer.
  • Transferability: Transferable with notice.

HVAC repair labor warranties:

  • Duration: 90 days
  • Coverage: Covers labor for fixing workmanship defects.
  • Conditions: No conditions.
  • Claim Process: Contact us and we will come out.
  • Transferability: Transferable with notice.

HVAC installation labor warranties:

  • Duration: 2 years. Upgrade to 10 years for additional fee.
  • Coverage: Covers labor for fixing workmanship defects.
  • Conditions: No conditions.
  • Claim Process: Contact us and we will come out.
  • Transferability: Transferable with notice.

American Quality Parts & Service

Excellence is a hallmark of American parts & service. As an owner-managed and operated business, we embody this through cleanliness, reliability & our highly trained HVAC technicians, who use American-made parts with unmatched durability and performance.

Our Technicians Are Commission-Free

Our humbly confident HVAC technicians are paid by the hour rather than by commissions. This ensures that they're focused on delivering unparalleled service, rather than upselling products.

We Are On Time, Every Time!

We understand that your time is valuable, and we respect it. Whether you receive a phone update or a text message letting you know our HVAC technician is en route, you can be confident that when we say 1-2 o'clock, we're aiming for 1.

We Have Honest Warranties

At Comfort One, we believe that a warranty should be straightforward and genuine. We offer only product and labor warranties. With us, you'll never be trapped into paying for extra HVAC services just to ensure your warranty remains valid.

Contact Us Today And Gain The Support of Phoenix Best HVAC Team

Comfort One Air Conditioning LLC

2425 Camelback Rd
Suite #150
85016, Phoenix
Arizona

Regular service hours:

Mo. to Sun. 08:00 AM – 05:00 PM

Contact us

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